Return & Refund Policy

At BeadFlutter, customer satisfaction is important to us. We want you to feel confident when purchasing from our store. This Return & Refund Policy explains the conditions and procedures applicable to returns, refunds, damaged products, and incorrect orders.

1. 30-Day Return Policy

We offer free returns for eligible products within 30 days.

The 30-day return period begins on the date your order is delivered. To qualify for a return, you must contact us within this period.

To request a return, contact:

Email: support@beadflutter.space

Please include your order number, the email address associated with your purchase, and the reason for your return.

2. Return Eligibility

To be eligible for a return, products should generally:

• Be returned within the applicable 30-day return period;

• Be in substantially the same condition in which they were received;

• Include original packaging where reasonably possible; and

• Include any accessories or components originally supplied with the product.

We reserve the right to review returned merchandise before approving a refund where permitted by applicable law.

3. Free Returns

Eligible returns made under this policy are free of return shipping charges.

Please contact our customer support team before sending any merchandise back. We will provide the appropriate return instructions.

Products returned without first contacting us may experience delays in processing.

4. Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If your product arrives damaged, defective, or materially different from what you ordered, contact us as soon as reasonably possible at support@beadflutter.space.

Please provide:

• Your order number;

• A description of the issue; and

• Clear photographs of the product and, where relevant, its packaging.

After reviewing your request, we may offer an appropriate resolution, which may include a replacement or refund depending on the circumstances.

5. Refunds

Once an eligible return has been received and reviewed, we will notify you regarding the status of your refund.

Approved refunds will normally be issued to the original payment method used for the purchase.

After a refund is issued, additional processing time may be required by your bank, card issuer, or payment provider before the funds appear in your account.

6. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We cannot guarantee cancellation after an order has entered processing or has been shipped. If the order can no longer be canceled, you may request a return after delivery in accordance with this policy.

7. Exchanges

If you would like a different product, color, style, or variation, please contact our customer support team. Depending on availability and the circumstances, we may provide return instructions and ask you to place a new order.

8. Non-Returnable Items

Certain products may not be eligible for return where required for health, hygiene, safety, personalization, or other reasons permitted by applicable law.

Any applicable exclusions will be communicated clearly where relevant and do not limit rights that cannot legally be excluded.

9. Consumer Rights

Nothing in this policy is intended to exclude, restrict, or modify any consumer rights or remedies that cannot be excluded under applicable law.

10. Contact Us

For questions regarding returns or refunds, please contact:

BeadFlutter
2401 S Carolyn Ave
Sioux Falls, SD 57106
United States

Email: support@beadflutter.space
Phone: +1 (239) 267-0455